Price Match Guarantee Policy
At Lithium Battery Supply, we are dedicated to providing competitive prices on all our lithium battery and charger products. Our Price Match Guarantee ensures you receive the lowest qualifying price on identical items, subject to the terms below.
How to Request a Price Match
- Contact our customer service team prior to your purchase.
- Submit the following details:
- URL to the competitor’s product page or advertisement
- Screenshot showing the lower price
- Your order number (if already purchased)
Eligibility Requirements
Qualified Retailers
- Must be an authorized U.S. retailer of the product
- Must have the item in stock and available for immediate purchase
- Must offer new, identical items (same model number, color, size)
Timing
- Price match requests must be submitted within 14 days of purchase
- Matches apply only to current, available offers
- Seasonal or limited-time promotions may be excluded
Product Requirements
- Items must be identical (same model, size, color)
- Products must be in stock at both Lithium Battery Supply and the competitor
- Items must be sold and shipped by the competing retailer
Exclusions
- Clearance, closeout, or liquidation sales
- Flash sales or limited-time deals
- Promotional codes or bundled offers
- Pricing errors or typographical mistakes
- Items requiring membership (e.g., wholesale clubs)
- Black Friday, Cyber Monday, or similar event pricing
- Open-box, refurbished, or used items
- Third-party marketplace sellers
Post-Purchase Price Protection
If you find a lower qualifying price within 14 days after your purchase from Lithium Battery Supply, we will refund the difference, subject to the eligibility requirements above.
Process and Verification
- Our team will verify the competitor’s price and eligibility criteria.
- We will notify you of approval or denial within one business day.
- For approved matches, the price will be adjusted before purchase or refunded to your original payment method.
Limitations
- One price match per identical item is allowed.
- We reserve the right to limit quantities based on availability.
- We may modify this policy at our discretion with notice.
- Final price match decisions are at the discretion of Lithium Battery Supply.
Contact Us
For questions or to submit a price match request:
- Email: sales@lithiumbatterysupply.com
- Phone: +1 (786) 321-3526
We will respond to all price match requests within 24 hours during business hours (Monday - Friday, 9:00 AM - 6:00 PM EST).
This policy was last updated on July 29, 2025